User Rating System
Flypooler wants ensure safety, security and trust within Flypooler community. That’s why we have created a user rating system. After a cost shared flight expirience, both pilot and passenger rate themselves from one to five stars. This keeps flight quality high without problems.
Verification and Validation of Users
Every user (passenger and pilot) is asked to provide their address, phone number and passport in order to verify their identity and complete their profile. Until the user supplies this information, they are not able to join, request or offer a flight. This ensures the platform has a good level of mutual trust and raises the safety standards. As well as this, pilots must provide copies of their licence and medical certificate as well as showing their flight hours.
Is it legal?
Yes. According to the European Regulation (EU) No 379/2014 of 7th April 2014, amending Commission Regulation (EU) No 965/2012, pilots are allowed to share flights as long as the aircraft does not exceed 6 seats and has a non-complex motorisation. Furthermore, costs can only be shared, pilots are not allowed to make any profit on the flight. Flight sharing and advertising flights is totally legal, as long as the costs are fairly shared. Because the flight remains a private one, the pilot does not need a commercial pilot’s licence to share his cost with passengers.
Insurance
Passengers, their luggage and third parties on the ground are covered by the aircraft’s liability insurance. This liability insurance was made compulsory for light aircraft on 1st of May 2005 by European regulation CE 785/2004. The pilot is optionally covered by his individual accident insurance.
Easy Payment
Instead of bringing cash to the airport, you simply pay by credit card, debit. PayPal or Mobilepay. When passenger books a flight we authorise the card for the full amount. If the pilot then approves the user’s request, we withdraw the money and then either transfer it to the pilot after the flight or we give it fully back the passenger in case of a flight cancellation.
Information Privacy
Flypooler keeps your information safe. We will not forward any information or documents you send us to third parties except governmental institutions to verify your identity.
Find out more EASA safety tips:
You can share Your safety feedback via Easa reporting system:
EASA have also published good safety practises
Also there is pilot sunny swift which teaches good pratices via comics